RSA Group
Video: Combatting mobile and online insurance fraud, without disrupting the customer journey
It is currently estimated that there are over 5 billion connected devices in the world.
ABI boss Evans urges fraud task force to take on CMCs
The Association of British Insurers has joined member firms in welcoming the government’s decision to launch a fraud task force, but claimed it must tackle claims management companies if it is to be deemed a success.
Roundtable: Customer retention: Holding on to customers in the aggregator age
With price comparison sites making customers more price-focused than ever, how can insurers ensure they stand out for other reasons and also improve their retention rates?
RSA appoints Cucchiani as NED
RSA has appointed Enrico Cucchiani as a non-executive director joining the risk and remuneration committees.
Market Moves - 27 November 2014
All the latest job moves in the insurance market.
Ex-Zurich claims boss Paton to be reunited with Steve Lewis at RSA
RSA has appointed Zurich’s former UK chief claims officer Bill Paton as claims director for the insurer’s UK and Western Europe business.
Regional Review: Glasgow
Glasgow’s reputation as a vibrant, people-orientated city is reflected in its dynamic general insurance market in which over-capacity and a high number of resident brokers have not deterred new players from pouring in. Even hardened insurance…
Insurers making progress on single customer view as key to digital strategy
Creating a single view of the customer has been highlighted as a strategic priority for insurers after a market survey showed the insurance industry is lagging behind other sectors on digital innovation.
Personal injury claims on the up in motor as hearing loss claims rise too
Analysts predicting full year squeeze on profitability after Q3 results
Interview: Mike Holliday-Williams: Back from the cold
After more than three years as RSA Scandinavia CEO, Mike Holliday-Williams is back on home soil as DLG managing director of personal lines. He tells Post what he’s learnt from his time abroad and how he is responding to the changes in the UK market
RSA’s Hood handed chief digital officer role
RSA has promoted digital and multi-channel director Ian Hood to the newly created role of chief digital officer.
RSA continuing UK motor withdrawal
RSA is continuing a drive to shrink its UK motor business, according to UK commercial lines managing director John Hancock, who told Post the insurer is constantly evaluating its pricing strategy.
RSA notes ‘weak’ underwriting performance as premiums fall 9%
RSA has noted “weak” overall underwriting performance in Q3, with UK loss ratios coming in at higher than expected levels.
Lloyd's appoints Mark Cooper as first Dubai country manager
Lloyd's has appointed Mark Cooper to lead the market's new operation in the Dubai International Financial Centre effective February 2015.
RSA appoints Pastwa as Scandinavian CFO
RSA has appointed Stig Pastwa as chief financial officer for its Scandinavian business effective 1 May 2015.
Seven insurers appointed to Towergate SME panel
Towergate has reached agreements with seven insurers to form a commercial panel for sub £5000 premium standard SME business.
More Than partners with Trak Global on telematics product
More Than has launched a telematics product in partnership with Trak Global to help reduce the cost of motor insurance for young, inexperienced drivers.
Ebola 'fear' threatens to cause disruption in developed countries
Fear of Ebola is more disruptive in developed countries than the deaths and illnesses it causes, according to the Cambridge Risk Centre for Risk Studies.
Insurers defend service levels in wake of broker criticism
Insurers have been quick to defend their service levels and approach to relationship-building after brokers surveyed by Post considered firms were left wanting in these areas.
C-Suite - Insurer: The 21st century employee
Insurers need to ensure they employ digital specialists with hands-on experience
Brokers criticise Aviva and RSA for lack of consistency
Insurance brokers are looking for a consistent strategy and team at the top from their insurer partners and anything else might make them think twice about where they place their clients' business.
Research: State of the Broking Nation Part 1: Insurers
A warts-and-all qualitative view from the broking market
Roundtable: Digital culture: ‘This is an industry taking action’
How can companies build digital cultures that maintain their relevance in the insurance market of the future? Post, in association with Accenture, invited specialists from a range of insurers to assess this critical issue
Market Moves - 23 October 2014
All the latest job moves in the insurance market.