Trade Voice: Adjusting’s human touch can attract talent, says Cila’s Helena Evans

Helena Evans

Helena Evans, president of the Chartered Institute of Loss Adjusters, argues that loss-adjusting firms have a unique selling point within the insurance industry when it comes to recruiting the next generation – and diverse range – of talent.

When it comes to honouring the promise made in an insurance policy, more often than not it is a loss adjuster who delivers on it. Even though it’s not our promise to pay, it is to adjusters that

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