View from the top: Markerstudy's Fox on creating customer-centric insurers

Amanda Fox, chief customer officer at Markerstudy, outlines the key considerations for insurance businesses pursuing a truly customer-centric approach.

Change is inevitable whatever industry you work in, but it’s our responsibility as businesses to ensure we have the right processes in place to ensure we are properly equipped to deal with it.

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How travel insurance is going green

As summer approaches, Laura Miller examines how travel insurers are promoting responsible travel that respects wildlife, local communities, and the environment while also avoiding accusations of greenwashing.

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