Fraud Management Briefing news: Psychology is 'no silver bullet' strategy
The most advanced psychological techniques must be used as part of an overall fraud strategy to be most effective, Crawford's claims psychology director Nikki Grieve-Top claimed.
Ms Grieve-Top said psych- ological techniques alone were not a "silver bullet" to tackling insurance fraudsters, and that experienced criminals are able to trick professional lie detectors.
"Highly
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