France

Editor's comment: Shaking up the market

Two of this week's market stories - emanating from opposite ends of the insurance supply chain, and arising from both home and abroad - carry the potential for significant shakeup in the months to come.

Are you listening to your customer?

The perception in the insurance market is that all customers care about is price but, as Geoffrey Godding and John Cooper reveal, a recent survey highlighted that brand, financial security and insurer interaction are just as important.

Scor IDS upgraded to A+

French reinsurer Scor has had its long-term issuer default rating and insurer financial strength ratings upgraded by Fitch, owing to its strong solvency and moderate debt in relation to its risk profile.

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