Technology
Allianz in regional commercial restructure; GRS extends global reach with adjuster tie-up; Movo buys three; and Tractable strikes two new deals
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Blog: Why customer service scores are falling behind consumers’ expectations
Chris Mcilduff, chief customer officer at Davies Group, mulls what insurers need to do to keep up with changing customer expectations as the level of customers experiencing service issues with organisations increases.
Thingco boss Brockman questions insurers' pricing rules preparations after hitting pause on capital raise
Thingco CEO Mike Brockman has questioned insurers’ preparedness for pricing rules that took effect at the start of the year, after the telematics insurtech hit pause on a capital raise amid uncertainty generated by the regulations.
DfT denies smart motorways debuted prematurely as rollout paused
The decision to pause the introduction of new all lane running smart motorway schemes, which saw 39 deaths between 2015 and 2019, until five years’ worth of data is available has been welcomed by insurers.
Chubb appoints Pannala as global CIO
Chubb has appointed Shekar Pannala, previously executive vice president for global technology, as its global chief information officer.
Analysis: Loss adjusters’ BI avalanche experience – from portals to what comes next
Loss adjusters have praised the use of technology to meet Covid-19 related business interruption claims and called for more enhancements as the market adapts its systems and approaches.
Aviva strikes five-year motor deal with Prestige; Aston Lark inks two more deals; Adiona partners with Duck Creek; and Corvus reveals London market buy
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Spotlight: How can insurers accelerate digital transformation in their business?
While some have embraced the digital transformation journey, others are still on the starting blocks. Jim Bruce, customer transformation and senior insurance director of Salesforce, discusses what’s stopping these firms, how they can overcome the…
Spotlight: Why ESG and digital transformation are inextricably linked for the insurance industry
From efficiently writing weather perils to reducing their carbon footprints, digital transformation offer insurers a fast track solution to meet their environmental, social and governance objectives, writes Pádraig Floyd
Brit appoints Bilge Mert as chief technology officer
Brit has appointed Bilge Mert, formerly senior director of Swiss Re's insurtech Iptiq, as chief technology officer.
Analysis: Rewiring the electric vehicle skills gap
Repairers must patch up their skills to keep pace with growing demand for electric vehicles but bodyshops say labour rates and current take-up levels are holding them back
Digital Bar Quarterly: Are insurtechs really coming to eat insurers’ Christmas lunch – or are the tables turning?
While incumbent insurers have held firm in their dominant markets, Altus Consulting insurance director Mark Andrews wonders what might happen if they start to target product areas that have been dominated by insurtechs in 2022.
SaaS provider Genasys secures £12m investment from Frog Capital
Insurance software-as-a-service provider Genasys has secured a £12.25m investment from Frog Capital, which will see it grow its operations around the world.
Review of the Year 2021 – Insurers
Post spoke to major insurers to get their thoughts on the highs and lows of 2021.
Broker Insights targets UK growth and entering US market after £6m raise
Insurtech Broker Insights has raised more than £6m in a Series A funding round led by Mercia investing from its Northern Venture Capital Trust funds.
Abbeyautoline owner Prestige creates broker Stroll as it invests £3m in digital
Prestige Insurance Holdings is investing over £3m and creating 60 jobs in Northern Ireland as it launches digitally-led broking brand Stroll next year.
Allianz in Uber tie-up; Assured Partners acquires SW broker; BGL and Covea to launch new direct brand; and Twelve Capital/Eos unveil insurtech focused growth fund
Post wraps up the major insurance deals, launches and investments of the week
Bought By Many doubles GWP and reveals now live in 28 US states
Bought By Many owner Many Group wrote £146m of gross written premium in 2020/21 with turnover up 113% at £37.13m, the business has revealed.
IMS files patent breach lawsuit over mobile app product from Cambridge Mobile Telematics
Telematics solutions provider IMS has filed a lawsuit against several companies owned by a German motor insurer over an alleged patent breach in a move that could have implications for the wider use of mobile data to personalise pricing.
Marsh appoints head of climate and sustainability insurance innovation
Marsh has appointed Ryan Bond as head of climate and sustainability insurance innovation effective 1 January 2022.
Interview: Tara Foley, Axa
After a year in the role as CEO of Axa Retail, Tara Foley sat down with Pamela Kokoszka to discuss her impression of the insurance industry, challenges the sector is facing and her plans for Axa’s retail business.
RSA’s Mandy Hunt on bringing through the next generation
Mandy Hunt, chief underwriting officer for commercial lines at RSA and chair of the Chartered Insurance Institute’s Society of Underwriting Professionals, looks at the challenges and actions needed to make insurance a career of choice and attract the…
Zurich launches 'industry first' resilient property drive; Alan & Thomas acquires Aquilla; two Lloyd's syndicates approved; and Aviva reports uptick in commitments to net zero target
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: Reimagining and improving the insurer-policyholder relationship
Gamification, actionable insights and/or relevant rewards. These were among the options considered at a recent roundtable hosted by Post in association with Endava to help insurers build deeper and longer relationships with their policyholders.