Claims Club
RPI measure looks set to face legal challenge
The use of the retail price index as the index for future salary and care costs is likely to be chal...
Quotes of the day
"The move to periodical payments is a step into the unknown." Guest chair Neil Preston, partner, Be...
First sight of claims code
The Claims Club seminar saw the unofficial launch of the Association of British Insurers/Chartered I...
What is the Post Magazine Claims Club?
The Post Magazine Claims Club has been put together in order to provide the claims industry with the...
Finalists are announced
British Insurance Awards
Protocol launch sparks call to stop mitigation pressure
Nick Balcombe, chief executive of the Balcombe Group, criticised the new Association of British Insu...
Industry warned: what the BRTF wants, it gets
At last week's Post Magazine Claims Club seminar, the Better Regulation Task Force gave claims managers the inside track on its recent compensation system report; and the soon-to-be- published ABI/CILA claims protocol was given its first unofficial…
Claims farming support call
Ray Clewer called on the insurance industry to support moves by the Claims Standards Federation - fo...
Spotting genuine claimants
Bill Trueman, director of Absolute Customer Management, said genuine claimants went through what he ...
What is the Post Magazine Claims Club?
The Post Magazine Claims Club has been put together in order to provide the claims industry with the...
Panel debate psychology claims
The panel was inundated with questions but the first asked whether there was a danger that adoption ...
Conversation management
One delegate during the question-and-answer session revealed the early results of its own pilot usin...
Chips challenge to insurers and fraudsters
George Lillington from CSC outlined future and developing technology and its potential impact on cla...
Time to tackle guilty
Jacci Taylor, independent consultant, said the insurance industry was being taken advantage of with ...
Axa pilot leads to over 35% reduction in claims
Insurers could see a third of claims disappear by adopting psychology-based techniques, delegates at last week's Post Magazine Claims Club seminar were told. Anthony Gould reports
"Go/no go" meeting set for electronic project
At the recent Post Magazine Claims Club meeting held in London, claims managers discussed the latest joint industry initiative on motor claims. Ralph Savage reports
Claims managers must take lead
John Hall, consultant at Royal & Sun Alliance, made an impassioned call for claims managers to take ...
The Claims Event, 25 November
The Claims Event, in association with the Post Magazine Claims Club and supported by IBM, will addre...
Anti-fraud databases expand
The Claims and Underwriting Exchange database can be extended to commercial motor without too much d...
iMarket to include claims tracking
IBM's Adam Bellchambers said that claims tracking was on the agenda for the next stage of the insure...