Construction
Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.
New year, new shape of the City for insurers
As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.
Big Interview: Sedgwick CEO Paul White
Paul White, regional CEO for international of Sedgwick, shares how loss adjusting and claims management will always be at the heart of what the business does but in order to grow the organisation it is branching out into new areas.
Q&A: Martin Parker, Markel
Martin Parker, head of construction at Markel, shares how the specialty provider will deliver specialist insurance that addresses the pain points faced by builders.
MGA Review of the Year 2023
With large insurers and mainstream players pulling out of certain lines in 2023, and products reverting to the core areas, MGA chiefs plan to continue to step up and fill that gap in 2024.
Hiscox and Google collaborate; Axis syndicate; Biba’s 2024 conference theme
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Significant growth of non-standard market forecast
More modular homes, climate change plus increased sales of high performance cars will lead to "unprecedented, dynamic growth in the non-standard market," according to a report from Prestige Underwriting.
Big Interview: Nadia Côté and Serge Raffard, Allianz
After being named managing directors of Allianz Commercial and Allianz Personal, respectively, Nadia Côté and Serge Raffard met with Scott McGee to discuss their respective markets, how they have settled in, and where they see their businesses growing in…
Axa and Synectics partner; Tesco to offer non-standard home; Markerstudy's three NEDs
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Axa’s bodycams; Pen’s box at Lloyd’s; Utility Warehouse’s CEO steps down
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
AssuredPartners’ double swoop; LMA and Liiba’s collab; Pen’s IP proposition
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Professional indemnity insurers raise AI worries
Around two thirds of UK professional indemnity insurers believe the use of AI by professional services firms is increasing their risk of practice, according to a survey by Clyde & Co.
Insurers and Ukrainian government to split Black Sea shipping risks
Ukraine has struck a deal with Marsh and insurers at Lloyd’s to set up a public-private partnership providing cover for Black Sea grain shipments.
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
Axa reveals how it is already using AI
To kick off Insurance Post’s AI Week, Dougie Barnett, director of mid-market and customer risk management at Axa Commercial, exclusively reveals how the provider has used artificial intelligence to complete tasks in hours rather than months.
FSCS expects East West compensation costs to rise
The Financial Services Compensation Scheme has said it expects payments to customers of failed structural defects insurer East West to rise in the next financial year.
PL insurers continue to face rising material and labour costs
Both home and motor insurers are continuing to feel the effects of the rising costs of labour and materials, according to reports from Verisk and the Association of British Insurers.
RSA’s PI product; Jensten’s One Broker deal; GTA names chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Storm Babet to cost insurers at least £450m
Fresh estimates from PWC calculate the costs of damage due to the severe weather caused by storm Babet to be between £450m and £650m.
UK government backs insurance partnership to rebuild Ukraine
The UK government has backed an insurance scheme developed by the European Bank for Reconstruction and Development to boost the provision of cover for war risks in Ukraine.
CII young brokers turn to TikTok to fight talent war
The Chartered Insurance Institute’s New Generation Broking Group is turning to TikTok and Instagram to attract fresh talent to the industry.
Top 100 UK Insurers 2023: Personal lines insurers hardest hit by inflation
Valeria Ermakova, associate director for analytics at AM Best, reveals while reserving for claims inflation is shaking the nation's insurers, actions taken by the top 10 of this year's Insurance Post Top 100 UK Insurers List helped these providers hold…
McLarens aims to become the go-to adjuster for hospitality claims
Rebecca Webster, McLaren’s broker development lead, shares why the claims services provider has launched its hospitality offering and what challenges lie ahead.
How Birmingham’s insurance sector is evolving
As sister title Insurance Age takes over the Birmingham NEC for Broker Expo and the Broker Awards, Insurance Post looks at the challenges and opportunities facing the city’s insurance sector.