Data analytics
Aviva and Direct Line Group are most-complained about insurers
Data analysis: The Financial Ombudsman Service data shows general insurance complaints have sharply increased in the second half of 2022 as consumers battle with inflation and cost-of-living.
Energy crisis fails to derail insurers from hitting ESG targets
Data analysis: Insurers and reinsurers are managing to stick to their shorter-term goals of cutting underwriting emissions even during the energy crisis.
Insurtech 2.0 must embrace the concept of brokers
Flock CEO Ed Leon Klinger said in order for insurtechs to continue to grow their scale and distribution capabilities, they needed to use the concept of brokers.
Big Tech makes too much money out of insurers to compete with them
Big Tech firms have little incentive to become full-stack insurers themselves – they are making more than enough money servicing the industry to compete with it.
Ombudsman sees an uptick in travel and commercial property complaints
Data analysis: Financial Ombudsman Service data shows that travel insurance complaints are increasing as people head off abroad on their holidays once again following the Covid-19 pandemic.
Percayso lines up further acquisitions following Cazana deal
Percayso Inform is looking for further acquisition opportunities following its purchase of Cazana last week, managing director Rich Tomlinson has told Post.
Use of data risks social harm, warns Lloyds Bank insurance director
The insurance industry’s increasing use of data risks is fueling financial exclusion, Lloyds Bank’s head of general insurance has said.
Scor extends Concirrus partnership; GRP makes fifth 2023 acquisition; Go Compare founder joins TCI
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ex-Somerset Bridge CEO Bilney to helm new UK authorised motor insurer Lumun
Former CEO of Somerset Bridge, Liz Bilney hopes to launch a new Prudential Regulation Authority authorised insurer Lumun by Q4 this year, Insurance Post can exclusively reveal.
European Insurance Technology Awards 2022 winner - automation, data, software: Phinsys
Finance and accounting innovator Phinsys has swept up three awards after impressing the judges with a cloud-based offering that’s bringing an overlooked back-end function into the age of automation. Jennifer Bollen investigates.
Six key takeaways from Post's digital, data and technology breakfast briefing
Insurance Post recently gathered together a group of insurance technology experts to discuss the digital and data trends and developments the market can expect to gain traction on in 2023 and beyond. Jonathan Swift recounts some of the most notable…
How insurers can keep up the momentum on digital transformation
Blog: While Insurance businesses are ahead of the curve with digital tools, larger firms are combating the rise of niche insurtech competitors, a challenging regulatory environment and demanding consumers. Tim Queen, head of insurance consulting at…
Sunak's plans to create more data analysts welcomed
Prime Minister Rishi Sunak’s plan to ensure all pupils in England study some form of maths until aged 18 has been welcomed by industry trade bodies.
Diary of an Insurance Post Editor: Emma Ann Hughes
To give you a taste of one of our new features for 2023 – Diary of an Insurer - here is Diary of an Insurance Post Editor.
Insurance Taskmaster Episode Six: Winner revealed [2022]
With five tasks now completed and having travelled from 1912 to 2042 insuring everything from the Titanic to driverless flying taxis, the Insurance Taskmaster holds court with his colleagues at Verisk as it is time to announce a winner.
FCA data reveals insurers lagging behind on claims acceptance rates
Data Analysis: Financial Conduct Authority data on product value has shown several insurers are lagging behind on claims acceptance rates and complaint levels.
FCA urged to elevate 'shockingly bad' quality of data use
The Financial Conduct Authority must tackle the “shockingly bad” use of data in insurance by setting qualification requirements for scientists working in the industry, according to Tom Murphy, founder of Machine Learning Programs.
Making the world a safer place with customer data
In the final part of this three-part series, Vikas Bhalla, EVP and head of insurance business at EXL, explores how smart data can help raise insurers into being noble and reliable providers.
Roundtable: How can data enrich the property claims journey from FNOL to payments?
A recent roundtable sponsored by LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. Eleanore Robinson reports.
Charting a course for ethical data management in Insurance
Data management strategies that work rely on trust. This means robust privacy policies and proper adherence to regulation. In the second part of a three-part series, Vikas Bhalla, EVP and head of insurance at EXL, explores how ethics can be central to…
Ex-Esure CEO Peter Graham seeks partners for insurtech Kudo
Kudo, the insurtech motor start-up set up by former Esure CEO and Legal & General MD Peter Graham, is seeking partners in the open banking, insurer and aggregator space after falling short in a crowdfunding round.
2022 European Insurance Technology Awards - winners announced
Today Insurance Post is delighted to announce the winners of first ever European Insurance Technology Awards.
Video Q&A: Oleg Zadalia, LexisNexis Risk Solutions – What steps are insurers taking to tackle fraud?
Insurance Post recently surveyed a select contingent of claims managers and fraud specialists to understand the changing nature of insurance fraud, and look at what insurers are doing to address this growing problem and protect their customers.
C-suite: Gallagher’s Richard Laver looks at the best ways to move insurer-broker partnerships beyond the fundamentals
Richard Laver, head of carrier management at Gallagher, argues that ESG programmes, cyber and harnessing the potential of data presents key opportunities for insurers and brokers to strike up mutually beneficial partnerships.