Digital Insurance
Post February 2017: Power, assistance and accolades
The 2017 Post Power List is revealed in the February issue.
Marketing: Image is everything
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
Roundtable: Talking marketing tactics
With the industry seeking to find out just how a single view of the customer can be achieved, Post, in association with Visionware, brought together specialists in a roundtable to discuss how digital is driving business
European carriers see biggest growth opportunity in innovation
European insurers believe that failure to innovate will restrict growth and see them fall behind market competition, a study has shown.
JLT's Mark Wood on why brokers must keep up with insurtech
‘Insurtech´ has been a buzzword in the insurance sector for a few years now, but how many of us have truly woken up to the opportunities that exist for the insurance market within the technology sector?
Legal Update: D&O liability, data protection and the avoiding of bogles
Scots worldwide are preparing to celebrate the works of poet Robert Burns. Two lines from his famous poem Tam o'Shanter will be spoken at many events: "Gathering her brows like gathering storm, nursing her wrath to keep it warm".
Aviva and Tencent plan Hong Kong digital distribution
Aviva, investment firm Hillhouse Capital and Chinese internet firm Tencent Holdings are combining to offer online life insurance in Hong Kong.
Blog: The real opportunity with digital
Read any article on digital insurance and it seems to me that it's all about the insurers.
Towergate's Kay Martin on why a focus on customer service is the one thing that won't change in 2017
So it's January again and what a year 2016 was - it's hard to remember a more tumultuous 12 months.
LV swaps 'outdated' manual process for digital subrogation portal
LV has swapped its ‘outdated’ manual process for subrogated claims for a new digital portal.
Digital Fineprint to join Accenture's fintech incubator
Insurtech start-up Digital Fineprint has been chosen to take part in Accenture’s Fintech Innovation lab.
Blog: Pop goes the bad rep - How Lemonade and AI are putting the fizz in insurance claims
In the first weeks of 2017 two stories have really caught the imagination of the insurance claims community.
UK General's Karen Beales on the future of personal lines broking
The personal lines market has been interesting during the past 12 months.
Helvetia Insurance to invest £44m in start-ups
Helvetia Insurance is launching its own venture fund for investments in start-ups, with an aim of driving forward digitisation.
Europe: Falling foul of the defamation minefield
The availability of defamation cover in the US has driven the market in Europe, but claims are moving from libel to privacy.
Electronic trading: What is good form online?
The growth in online communications makes BT's strapline ‘It's good to talk' seem dated, but anyone who has had to lift a phone to unravel a burgeoning misunderstanding in an email can appreciate its spirit.
Blog: Connectivity is revolutionising the claims industry
When people talk about innovation in the claims process I immediately think about our clients and their customers - and also about our staff, because innovation undoubtedly means different things to different people.
Digital marketing platform could help insurers beat 'money drain' of price comparison sites
Digital marketing group Digital Animal plans to help insurers take back control of their spend and kick price comparison websites to the curb.
2017 Preview: What lies ahead for insurance?
After sharing their views on 2016 last month, insurers and brokers make their predictions for the coming year. What do they think the highlights and lowlights will be over the next 12 months?
Blog: Overcoming inhibitors to product delivery
Many insurers are stuck trying to figure out how to get their digital initiatives off the ground and are overly focused on how to create the next Uber for their industry.
Blog: What brokers can do to tackle SME underinsurance
Many small and medium-sized enterprises are not sufficiently protected against the risks they are most concerned about - and brokers can help fix that.
Blog: Cyber risk in aviation
The cyber threat to planes is bound to raise public fears, but the aviation industry operates in a way that minimises risks.
Kofax's Ong on innovations to enhance customers’ digital experience
From e-signatures to smart capture, Alson Ong shares innovations insurers can use to retain tech-savvy, omnichannel and increasingly demanding customers.
Verint's Ziv on the surprising answer to the fintech threat
As customer expectations increase in a rapidly changing business environment - there is a surprising answer to technology disruptions attacking established business models.