Motor - personal
Zurich challenges itself to halve HNW quote times
As Zurich looks to invest further in the high net worth space, head of personal lines and specialties Phil Ost wants to challenge his HNW team to respond to brokers’ quotes within 24 hours
Movers and shakers who made Insurance Post’s Power List revealed
This year’s Insurance Post Power List provides a blueprint of what you need to do to achieve and succeed in today’s world.
Elon Musk, Tesla and Chief Twit
The fact that Elon Musk, co-founder of Tesla and chief of Twitter, made the top 10 of Insurance Post’s Power List just by dipping his toe in the UK insurance market reflects the waves this man makes when he enters an industry.
Aviva aims to expand reach of personal lines
Owen Morris, managing director of Aviva personal lines, revealed plans to expand the provider’s reach beyond the “middle England heartland” the insurer is generally seen to target.
Motor claims fall to lowest ever level for Q1
Latest data from the Compensation Recovery Unit shows the number of motor claims has fallen to its lowest level ever for this quarter of the year, but the claimant body believes this is due to people not claiming.
Allianz and Thatcham highlight ‘opportunity’ of EV battery recycling
With no repair nor recycling option available for electric vehicle batteries, Allianz and Thatcham described a “real commercial opportunity” for motor manufacturers to invest in recycling power units.
Direct Line snaps up By Miles
Direct Line Group has acquired By Miles Group to bolster “digital-first journeys” for customers.
MIB-funded initiative cuts uninsured drivers on UK roads by 400,000
The Motor Insurers’ Bureau has committed to extending its funding for Operation Tutelage until 2027.
Facebook posts help Axa catch out claimant
A Norwich man who claimed a minor car accident left him unable to work was caught out because he posted photographs of himself on Facebook swinging from a zipwire.
Insurers must evolve as customers adapt to new mobility solutions
Premiums for autonomous, connected, electric and shared vehicles could grow by more than $0.5tr by 2030, according to a Capgemini report.
CFO reveals how Aviva is combatting claims inflation
Aviva's chief financial officer Jane Poole has revealed how the insurer’s operations are preventing it from falling foul of claims inflation like rival Direct Line Group.
RSA’s personal motor withdrawal was More Than inevitable
Content Director's View: Jonathan Swift reflects on RSA's withdrawal from personal motor and concludes it had been coming for a few years now.
Court ruling reduces risk of unexpectedly high credit hire bills
A landmark High Court ruling means credit hire organisations will now need to properly address the issue of impecuniosity at the pre-litigation stage with insurers.
Calls for e-scooter rules in UK to avoid a repeat of Parisian ban
After Parisians voted to ban rental e-scooters in their city, lawyers have called for lessons to be learned from fatal crashes in France and for comprehensive UK legislation to avoid a similar outcome here.
Esure chief says plummeting profits won’t derail digital ambitions
Esure chief executive David McMillan revealed the provider will press ahead with the £140.6m digital transformation programme despite posting a £29.1m loss for 2022.
LV catches out lawyer who exaggerated her symptoms
A non-practicing lawyer from Merthyr Tydfil who attempted to claim more than £250,000 from LV for injuries resulting from a vehicle collision has had her call for compensation thrown out.
Esure bosses blame claims inflation for £29.1m loss
Esure posted a £29.1m loss for 2022 with bosses blaming significant claims inflation, a weak pricing environment, increased weather-related home claims, plus motor claims going back to pre-Covid levels.
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
Driverless vehicles and the future of motor insurance
Despite the predictions that early levels of automation will be available on UK roads as early as 2021, not much progress has been made so far. Insurance Post investigates the progress and what needs to be done to see driverless cars on the roads.
RSA exits UK personal lines motor market
RSA is to exit the UK personal lines motor market following a thorough review, it announced with parent company Intact.