Pet insurance
All pet policies could be lifetime ‘in next five years’
Speaking at Defaqto’s Smarter Financial Decisions conference, Anna-Marie Duthie, insight consultant at Defaqto, told the audience that the number of lifetime pet policies has skyrocketed in the last decade.
Vet nurse bitten for £13K pet insurance fraud
A veterinary nurse has been sentenced after making more than £13,000 worth of fraudulent insurance claims to Allianz for her pets using the systems at her workplace.
Car and motorcycle complaints hit record levels
Financial Ombudsman Service statistics show a record number of new cases for car and motorcycle insurance at the start of 2024.
Pet insurance complaints hit five-year high
The latest Financial Ombudsman Service complaints data for Q1 has been released, revealing that pet insurance complaints have hit a five-year high.
Pet insurance premiums increase in Q2
Pet owners have seen their premiums increase by 1.4% in Q2, according to data released by Pearson Ham.
Defaqto reveals top car, home, travel and pet insurers
AA, Post Office Money, Virgin Money and Animal Friends have been named by Defaqto as the top providers for 2024–25 across the four major personal lines of insurance.
Q&A: Vicki Wentworth, Agria
Vicki Wentworth, CEO of Agria, discusses the pet market and the importance of lifetime policies, and reveals the insurer considered purchasing RSA’s pet book.
Big Interview: Charles Offord, Co-op Insurance
Since the turn of the century, Co-op Insurance has weathered more “near-death” experiences than any other financial services company in the UK.
Which? demands FCA action over ‘widespread’ claims-handling failures
Consumer champion Which? has launched a new campaign to end “the insurance rip-off” and has called on the Financial Conduct Authority to take tough action against claims handlers who fall short of the regulator’s required standards.
Former RSA product director Ian Bostock passes away
Tributes have been paid to RSA’s former personal lines underwriting, governance and change director, Ian Bostock, after the insurer announced his death.
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Pret parent company to ramp up insurance investment
JAB, the investment firm that owns Pret a Manger, has announced plans to build a global insurance platform.
Tackling turbulence for pet insurers
The pet insurance market is not short on options - the issue consumers have is understanding the many different choices. With better data though Sara Costantini, CRIF’s regional director for the UK and Ireland, suggests insurers would be better equipped…
Big Interview: Jason Storah, Aviva
In his first full profile interview since taking over as UK and Ireland General Insurance CEO at Aviva, Jason Storah sits down with Scott McGee to talk about the insurer's re-entry into Lloyd's, where else Aviva could yet expand, and the differences…
Aviva’s Storah has ‘big ambitions’ for HNW
Jason Storah, Aviva’s UK & Ireland general insurance CEO, has revealed his “big ambitions” for the high-net-worth business, and teased a potential entry into pet insurance, as the insurer is “always looking” at expansion opportunities in personal lines.
Pet insurance premiums decrease amid regulator interest
Pet owners saw their insurance premiums decrease by 2.5% in March but still remain greater than a year ago, according to data released by Pearson Ham.
Admiral completes RSA home and pet deal
Admiral has announced the successful closure of the acquisition that brings in RSA’s home and pet books in a deal worth an initial £82.5m.
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Pet insurers with satisfied customers revealed
Data analysis: Fairer Finance’s latest consumer survey reveals the pet insurers with the most extremely satisfied customers and examines the lessons providers need to learn from the Financial Ombudsman Service increasingly ruling in favour of complaining…
ManyPets co-founder to step down as Barile takes on group CEO role
Steven Mendel, CEO of ManyPets parent ManyGroup, has announced that he will step down from his role in mid-April and be replaced by current ManyPets UK CEO Luisa Barile.