Post blog
Penny Black's Insurance Week
Penny is always interested to hear about insurance bigwigs' past exploits, and Bill Dewsall did not disappoint.
Penny speed meets: Michael Lawrence, personal lines director, LV Broker
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…
Penny Black's Insurance Week
Penny was thrilled to spend two hours sitting in a Lloyd's box this week watching the brokers and underwriters of London's market ply their trade.
My Best XI: Ashton West, Motor Insurers' Bureau
Motor Insurers' Bureau chief executive Ashton West selects his best XI for an insurance company start up.
Blog: Extra-terrestrial threat
In the wake of the World Economic Forum’s Global Risks report many have focused on the impact of climate change, digital wildfires, drug resistant diseases...
Post Blog: Dealing with the directive
The EU Gender directive comes into force today, but how will insurers and drivers cope with the changes? Jon Byford explains.
Penny Black's Insurance Week
Great strides have been made by the insurance industry and the authorities in clamping down on fraud, but sometimes wrongdoers certainly do not help themselves.
My Best XI: Kevin Taylor, Gravytrain
Kevin Taylor, Gravytrain chief executive, picks his best XI for an insurance company start-up.
Guest Blog: The modern world of Father Christmas
It is December so it seems only right and proper to use Father Christmas as an indicator of how much the world has changed over recent years.
Post Blog: Business interrupted
What can previous catastrophes tell us about the business interruption landscape following superstorm Sandy? Amy Lacey explains.
Post Blog: Ahead of the game
How can online insurance providers stay one step ahead of the competition? Rebecca Jennings explains.
Penny Black's Insurance Week
As X-Factor fever reaches its Christmas crescendo Penny is drawing up a list of things she'd rather do on a Saturday night; washing her socks, watching paint dry or an evening of the library all have more appeal.
Penny speed meets... Darren Wills, claims director, Groupama Insurances
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…
Post Claims Club chair's monthly missive: whiplash, flooding and nappy changing
Apologies for my tardiness with regards the lack of a November blog, but I was otherwise engaged with the birth of my first child.
Post Blog: Stepping up to the plate
Are claimant law firms doing enough to tackle fraud? Jason Peto says more must be done.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day five)
Back in New Zealand following the earthquake, Benedict Burke visits a cardboard cathedral, ponders the Auckland tornado and disappoints his wife.
Post blog: Meeting customer expectations
Are insurers doing enough to allow customers to interact using methods of their own choosing? Nicola Dicks finds out.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day four)
Back in New Zealand following the earthquake, Benedict Burke receives welcome news about Marmite, enjoys the sunshine and ponders Christchurch's residential red zone.
My Best XI: Jon Newall, Lockyer Insurance
Jon Newall, principal of Lockyer Insurance, selects his best XI for an insurance industry start up. Alongside six insurance professionals, Newall has selected three Premier League stars, a Real Madrid legend and, somewhat strangely, the chief executive…
Penny Black's Insurance Week
Penny was pleased to hear that the IFED's detective chief inspector Dave Wood is evidently renowned among fraudsters.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day three)
Back in New Zealand following the earthquake, Benedict Burke visits a different kind of shopping mall, consults with clients and considers stealing a wheelie bin.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day two)
Back in New Zealand following the earthquake, Benedict Burke discovers the impact on local services and the possibility of aftershocks, and talks skinny dipping with his team.
Post Blog: Christchurch Earthquake - A Loss Adjuster’s Diary
Having flown in to assess the latest recovery efforts from the series of devastating earthquakes and aftershocks that have afflicted New Zealand's south island city, Benedict Burke comes face to face with a rather different type of loss.
Post Blog: Mr Insurance
Should the insurance industry take a more joined-up approach to communicating with customers? Jamie Marchant explains.