Property - personal
Pandemic drove 55% increase in average policyholder contact time: Verisk
The coronavirus pandemic has had a bigger impact on claims handling than other natural disasters, with the average time to contact policyholders after a claim up 55% compared to normal levels, a conference heard.
Insurance Covid-Cast: Insurtech 100 special – ' Property/Contents Focus' with Getsafe, Hippo and Urban Jungle
In the 25th episode of Post and Insurance Age’s video series we gathered together a trio of start-ups featured in the Insurtech 100, all of which are focused on the household and property markets.
Insurance Covid-Cast: Insurtech 100 special – Distribution focus 2 with Next Insurance's Sofya Pogreb and Trov's Ian Sweeney
In the 24th episode of Post and Insurance Age’s video series we gathered together two start-ups featured in the Insurtech 100, both of which have pivoted from business-to-consumer distribution, to B2B2C.
Updated: Insurtech Buzzvault closes its MGA business as latest raise collapses due to Covid-19
Exclusive: Insurtech Buzzvault has closed its managing general agent business, Insurance Post can reveal.
Briefing: Insurtech buys incumbent – is Hippo’s deal for Spinnaker a pointer to the future as unicorns spread their wings?
The news today that unicorn insurtech Hippo has entered into an agreement to acquire Spinnaker Insurance - subject to regulatory approval - certainly highlights the continued maturity of the sector.
Insurance Covid-Cast: Insurtech 100 special - Lemonade CEO Daniel Scheiber talks AI, European expansion and IPOs
The CEO and co-founder of Lemonade has declared young IPOs better for the long term viability of new technology businesses because it prevents them getting stuck in a state of ‘protracted adolescence,’ comforted by the ‘cocoon’ of private equity.
Post Claims Club Live: Digital claims management in the age of Coronavirus
Continuing the Post Claims Club Live digital event today we have a video focusing on the future of claims management, the adoption of new technology and ask what customers will demand from the claims process in the future
Blog: Meatballs, Billy Book cases and Hemsaker: Can Ikea make flat pack household insurance a success?
As Ikea teams up with Swiss Re to enter the household insurance market, content director Jonathan Swift reflects on how the Swedish furniture giant could disrupt the sector with its own brand of flat pack cover.
Duck Creek picks up $120m investment
Insurance software provider Duck Creek has raised $120m (£91.3m).
Roundtable: A customer-centric approach to the digital future
On the back of research into the shape of the future delivery of personal lines, Post held a roundtable, in association with EXL, with experts to investigate how ready organisations are to meet customer expectations as demand for cover evolves in the…
Government to introduce improved building safety standards
Insurers have welcomed the government’s commitment to improving building safety standards.
Tesco to buy out Ageas from insurance joint venture
Exclusive: Tesco has notified the Ageas UK board that it is likely to end its decade long home and motor insurance relationship next year, Post understands.
What has become of the vacant Swinton branches?
What happened to all the buildings that used to house Swinton branches? Post content director Jonathan Swift looks to answer this question on an insurance odyssey through south London
Arch-backed MGA Archipelago aims to address PL underinsurance with data driven fair pricing
Arch Insurance-backed managing general agent start-up Archipelago Risk Insurance has announced that after a six month “pilot” it is ready to open the doors in a “controlled way”.
Analysis: What do recent market exits mean for insurtechs targeting millennials?
Three insurtechs have pulled out of the insurance market so far this year, raising questions around the efficacy of selling insurance to millennials and whether more of these firms will fall.
Analysis: Impact of smart home technology on escape of water claims
In 2018 insurers dealt with 228,000 escape of water claims, at a cost of £617m – an increase from £529m paid out five years ago, according to statistics from the Association of British Insurers. With the rising cost of claims, can technology help reduce…
Insurers respond to flood claims from Lincolnshire
Insurers have begun responding to claims following the flooding in Lincolnshire.
Flood defences save UK £1.1bn a year
Inland flood defences reduce river flood losses by 63%, saving the UK £1.1bn annually on average, according to a recent study.
Ageas pulls the plug on insurtech Back Me Up
Exclusive: Ageas has closed its app-based millennial insurtech Back Me Up to new business.
Saga’s three-year fixed-price commitment attracts more than half of its customers
Exclusive: Saga has revealed that the three-year fixed-price promise has attracted more than half of its customers.
Environmental Agency works with insurers to review flood strategy
The Environmental Agency has launched an eight week consultation on a new long-term strategy to tackle flooding and coastal change.
Spotlight: Data - Ordering data in
Insurers continue to hang their success on the quality and use of data, with businesses continually reviewing how to gain a commercial advantage. Edward Murray looks at the benefits of using external data providers and why some peril risks have proven…
Spotlight: Data - Why are insurers ignoring data for escape of water claims?
Don’t blame the rain for the growing number of water-related claims in the UK, blame the plumbing
Analysis: Insuring unoccupied property
The issue of unoccupied property is a political hot potato in a climate of Brexit and increased online retail. How are insurers tackling this high risk area?