Reputation

Broker Review of the Year 2024

Brokers were pleased with M&A activity in 2024 but ticked off by disproportionate regulation, capacity exiting the market and artificial intelligence failing to live up to expectations.

Motor insurers with most satisfied customers revealed

NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…

Greenwashing risks and the path to real progress

As the 2024 United Nations Climate Change Conference, also known as COP29, begins Damisola Sulaiman explores the unique greenwashing risks the insurance industry faces, how those risks can be mitigated and the challenges faced in proving sustainability…

Q&A: Mike Brockman, ThingCo

ThingCo founder and CEO Mike Brockman sits down with Insurance Post to talk about why the business has recently been in 'stealth mode,' how he hopes telematics can appeal to a wider audience, and potentially new markets he hopes to expand into.

Personalise insurance or fall foul of disruptors

The potential of personalisation and embedded insurance continue to excite the insurance market. David Worsfold explores what progress is being made and whether the innovation is being driven by mainstream players, disruptors or a combination of the two.

Path forward after the FCA’s fair value review

After the Financial Conduct Authority’s damning thematic review into insurance products oversight and governance, DA Strategy associate director Pamela Grover-Morgan and consultant Szymon Binienda look at why firms are still falling short of expectations.

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