Whiplash
Trade Voice: ABI’s James Dalton on the opportunities to reset the GI dial in 2021
James Dalton, director of general insurance policy at the Association of British Insurers, previews a packed 2021 agenda that could shape the future of the industry for years to come as it emerges from Covid-19’s long shadow.
Editor's comment: 2020 a year of uncertainty
Humans are not designed to cope well with uncertainty.
Insurers urge MOJ for an early Christmas present of the rules for the whiplash portal
Insurers have urged the Ministry of Justice to release the rules for the whiplash portal as soon as possible, after delays earlier this year.
Claims and Fraud Summit 2020: Hear from AA, Allianz, Aviva, Ecclesiastical, Hiscox, Markel, Munich Re, NFU Mutual, QBE, RSA and Zurich
The annual Insurance Post Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – so be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.
FCA reminder could be 'final warning' to CMCs
A Financial Conduct Authority letter to claims management company CEOs could foreshadow hefty enforcement action, industry sources told Post.
Government urged not to rush whiplash reforms
With an April 2021 launch date still on the table for the small claims portal, the government has been urged to do it right rather than “rushing” it.
Minster Law posts £1.1m profit as it launches digital claims portal
Minster Law has reported a £1.1m profit for 2019 as it launches a digital claims portal to 75% of its customers.
Trade Voice: Mass chair Paul Nicholls on delivering for claimants during Covid-19 and beyond
Paul Nicholls, chair of the Motor Accident Solicitors Society, addresses the insurance and legal industries’ responses to Covid-19 but warns the pandemic has delayed progress on the numerous issues that need to be tackled ahead of the implementation of…
Blog: The rise in escape of water claims
Escape of water claims across the insurance sector often form the highest proportion of all claims notified and the number and cost of those claims continue to rise. John O’Shea, partner and head of property damage and recovery at BLM, and Paul Redington…
Car insurance premiums fall but ‘uncertainty’ dogs future pricing: WTW/Confused
While average car insurance premiums fell 5% in the second quarter of 2020, deeper analysis reveals more is going on beneath the surface as Willis Towers Watson and Confused warn of future pricing “uncertainty.”
Future Focus 2030: The future of personal injury podcast - the pathway to reform
It is the year 2030. After a number of false starts the government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19.
Future Focus 2030: The future of personal injury claims
In the second of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. Jonathan Swift fast forwards a decade to look at how a new era of collaboration and ethics changed…
Industry urged to work together as fears raised whiplash part two will never see 'the light of day'
Trade body urges the industry to continue working together post-Covid as the Ministry of Justice kicks part two of the whiplash reforms “into the longest of long grass.”
MoJ defends decision to drop ADR from whiplash portal
The Ministry of Justice has defended its decision to remove alternative dispute resolution from the incoming whiplash portal having received criticism from claimant lawyers over the move.
Blog: Tinnitus and minor whiplash claims – a cause for concern?
There is an increasing frequency with which tinnitus is appearing alongside minor whiplash injuries in road traffic accident claims. Catherine Burt, head of motor fraud at international law firm DAC Beachcroft, asks if insurers should be worried about…
Whiplash reforms pushed back into 2021
Whiplash reforms, including the implementation of the claims portal, have been pushed back to April 2021 due to the coronavirus pandemic.
Six month coronavirus lockdown could force 'total reassessment' of motor insurance risks
Falling motor claims frequencies may mean insurers reconsider what they’re charging policyholders, though their ability to act proactively could be stymied by uncertainty over the length of the Covid-19 emergency, an event heard.
Insurers plead with government to make early call on further whiplash reform delay in light of Covid-19
The whiplash reforms implementation date should be delayed and a realistic timescale put in light of the Covid-19 epidemic.
Arc Legal chases 20% growth following integration of Amtrust stablemate
Legal expenses insurer Arc Legal is aiming to capitalise on developments around whiplash reforms and fixed recoverable costs in commercial disputes, following the integration of fellow Amtrust subsidiary Composite Legal Expenses.
Motor Mouth Podcast 6: Whiplash reforms fatigue and building a stronger customer journey
This week’s podcast brings you two topics in one episode. Jonathan Swift, content director for Insurance Post, interviews Simon Gallimore, vice-president for casualty and motor claims at AIG, on the topics of whiplash reforms and the customer journey.
Blog: How automating arbitration can reduce insurance claims costs and complexity
Recent research from the Association of British Insurers found compensators pay out millions every day on repairs and bodily injury claims in the UK but according to Olly Savage, Minsitry of Justice data reveals they’re handling high volumes of injury…
Law organisations decry MoJ dropping ADR from claims portal
The decision by the Ministry of Justice to remove alternative dispute resolution from the whiplash claims portal has been slammed by law organisations as a broken promise, just not good enough and removing a central plank of the whole process.
Analysis: Little leeway from five month delay to whiplash portal
The Ministry of Justice has addressed a “loophole” meaning children and vulnerable adults will be able to recoup representation costs when the delayed whiplash portal rolls out, but questions linger over its start date, pressure on courts and claimants…
Government delays whiplash portal implementation
The government has decided that it would not be “practical” to implement the whiplash portal as planned and has delayed it until August.