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‘Stripped-back’ policies may lead to consumer confusion
Fairer Finance has warned that ‘stripped-back’ motor insurance policies may lead to greater consumer misunderstanding unless insurers begin to communicate clearer.
Academy names CEO as Normand steps back
Academy Insurance Services has appointed Martin Tyler as CEO, replacing Gilles Normand, who has stepped down to move into a non-executive career.
Admiral expands fleet focus with Flock partnership
Admiral Pioneer, Admiral Group’s venture-building business has entered into a partnership with Flock, the commercial fleet insurtech, to offer customers real time safer driving data.
Instanda CEO 'taken aback' by rival tactics
Instanda CEO Tim Hardcastle has claimed “established” insurtech providers are far from “fair and open” when competing with his business for deals with major insurance companies.
Big Interview: Louise O’Shea, CFC
Louise O’Shea, group CEO of CFC, sits down with Insurance Post to discuss where the business is heading following its change of management and what the ‘next cyber’ might be.
Insurtech UK demands MPs tackle barriers to insurtech growth
Insurtech UK has called on the government to tweak regulation to help start-ups and outlined ways to boost the funding available to scale-up more businesses to Lemonade-like proportions.
How the FCA aims to stamp out toxic workplace cultures
Thomas Beale, partner and head of the bullying and harassment team at Bolt Burdon Kemp, examines how the Financial Conduct Authority’s rules for non-financial misconduct are set to change plus the ramifications for the insurance industry.
Evolving the insurance claims supply chain
The post-Covid world has thrown a wrench into the well-oiled machines of insurance claims. A persistent lack of resources – from car parts to building supplies – is causing delays and frustrations for both insurers and policyholders. In this environment, traditional supply chains are being put to the test. Izabela Chmielewska reports.
Harnessing responsible AI in the insurance industry
Trade Voice: Ann Dingemans, lawyer at Kennedys and Fleur Rochester, Kennedys partner and president of the London Forum of Insurance Lawyers, look at how insurers can take advantage of artificial intelligence in the right way.
Where AI in insurance is going, we won’t need roadmaps
Editor’s View: Insurers’ chief technology officers have swiftly shifted from working on their roadmaps to having science fiction-like aspirations for the future rollout of generative artificial intelligence, observes Emma Ann Hughes.
Editor’s Choice
How is insurance stepping up amid election uncertainty?
With a record number of elections in 2024 set to introduce substantial unpredictability into an already volatile risk environment, Edmund Tirbutt examines how insurance is engendering resilience amidst unrelenting geoeconomic uncertainty.
How Covid changed travel insurance laid bare
Anna-Marie Duthie, insight consultant for general insurance at Defaqto, examines how the Covid-19 pandemic and price comparison websites have transformed travel insurance and explains why some providers are feeling the pressure of the Consumer Duty rules.
Understanding flood resilience – one garden and brick at a time
Editor’s View: Emma Ann Hughes considers ways the insurance industry can help make the world more resilient to climate change by being more innovative in how it inspires adapting homes and gardens.
Insuring property damage caused by cyber attacks
Analysis: As clients in heavy industry and manufacturing look to insurance to cover property damage that occurs due to cyber attacks, Harry Curtis explores the risks that arise at the intersection of cyberspace and the physical world plus what options for cover exist for businesses facing fires, floods and explosions.
Insurance matrix
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
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