Articles by Frances Stebbing
Aviva changing approach for customers with mental health conditions after ‘asking too many questions’
Aviva has acknowledged it has asked “too many questions” to people who reveal mental health conditions, and that it needs to do more to support these customers.
Consilium's co-CEOs are targeting £1bn GWP by 2026
Consilium's co-CEOs James Baird and Paul Richards say the focus for 2023 is growing speciality areas, and to deliver £1bn in gross written premium by 2026.
Menopause still a ‘taboo’ subject for women in insurance
Vicky Wallis, chief people officer at Direct Line Group, expressed concerns that if the “culture is not right” for women in the industry, they can’t have open conversations about the menopause.
Insurers trapped with ill-designed systems, claims Peppercorn CEO
Nigel Lombard, Peppercorn founder and chief executive, believes insurers are trapped with processes that were designed very much on the provider’s agenda, rather than on the customer’s.
War on wages sees insurers struggling to fill vacancies
Insurer employees believing the only way to get more money to cover the cost-of-living crisis was to move jobs resulted in an unprecedented number of job vacancies in 2022, according to labour market analysis.
How EU ruling pushed up the price of motor insurance
Analysis: Frances Stebbing explores the impact of the European Union’s gender-neutral pricing rules on how motor insurance is underwritten and priced today.
AIG sacks interim CFO for violating confidentiality agreements
American International Group has made senior leadership changes after it found its chief financial officer, Mark Lyons, had breached confidentiality obligations.
Insurer's diversity data collection called into question
Data analysis: Following the Financial Conduct Authority’s report on diversity and inclusion strategies in financial services firms in December, Insurance Post surveys attitudes towards D&I strategy among major insurers.
Regulation and cyber dominate in Biba's 2023 manifesto
The British Insurance Brokers’ Association has laid out increasing take-up of cyber insurance and reducing the cost regulation as top priorities for 2023.
Class uncovered as biggest barrier to insurance career progression - KPMG
Women from a lower socio-economic and ethnic minority background face the longest, hardest climb to the top of the insurance industry, a KPMG report has revealed.
Clyde & Co eyes further global expansion following DWF raid
Clyde & Co has expanded its product liability team expansion and plans for global growth in 2023.
Superscript says there is still appetite to fund insurtechs
UK-based insurtech Superscript has insisted its recent £45m fundraising shows there is still appetite to fund tech-led disruptors with "good business models".
Lloyd’s Lab graduate Armd targets £6.5bn trades market
Armd, one of Insurance Post’s insurtech start-ups to watch in 2022, has recently graduated from the Lloyd’s Lab and used the experience to build a product designed to support the trades industry.
Analysis: How to handle founders post-acquisition
Frances Stebbing explores what acquiring insurers can do to ensure the founder of the business they are buying remain on board or smoothly exit the organisation.
Aviva returns to telematics for motorists
Exclusive: Aviva has returned to offering telematics for younger motorists after previously pulling back from the technology due to a lack of market demand.
Insurers slammed for insuring 'climate chaos' with UK coal mine
Lloyd's is remaining tight-lipped about who will insure the first UK coal mine approved in decades as campaigners accuse insurers contemplating offering cover for the project of causing "climate chaos."
Q&A: Luisa Barile, Many Pets
After the rebrand to Many Pets, from Bought by Many, and the acquisition of Digital Edge, Luisa Barile, chief financial officer at Many Pets, talks to Post about what’s coming for the new fiscal year.
FCA’s Mills labels EDI representation as 'uneven and stagnant'
Sheldon Mills, FCA executive director, consumers and competition has stressed “statistics speak for themselves” and the industry does not represent the communities it serves
Aviva's Blanc calls UK's diversity progress a ‘disgrace’
Amanda Blanc, group CEO of Aviva, expressed concerns that if the industry's efforts to improve diversity and inclusion go any slower “we will start to go backwards”.
ABI publishes blueprint to make insurance UK's 'most diverse sector'
The Association of British Insurers has outlined steps the industry needs to take if it is to become "the most diverse, equitable and inclusive sector of the UK economy."
Cop27: WTW collaborates with Unicef to provide climate protection to 15 million children
WTW has joined forces with The United Children’s Fund to protect millions of children and families from climate change
Bank of England director calls for end to elite institutions
Bank of England executive director Victoria Saporta has warned financial services companies they need to do more to understand why women were impacted by the Covid-19 pandemic.
Q&A: Dan Martin, Markel International
Markel International recently appointed Dan Martin as managing director of distribution strategies and business development. He speaks to Post about supporting Markel’s long-term ambitions of sustainable growth, and operational effectiveness by working…
Roundtable: Digital claims - how can insurers best reap the benefits of digital claims for customers?
Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in…