LV
Analysis: The claims sector in a post-reform world
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.
Admiral, Covea and Hastings back Drive Score launch; Abacai teams up with Ticker; Bollington to rebrand under Gallagher; Aviva extends Founders Factory tie-up; and Cover Genius seals Series C raise
Post wraps up the major insurance deals, launches and investments of the week.
Trade bodies collaborate on product governance amid concerns of sluggish progress
Insurance industry trade bodies are working to agree templates for information sharing between firms to enable them to more easily come into line with the Financial Conduct Authority’s enhanced product governance rules.
Best Insurance Employer 2021: LV (4* employer, large)
Post surveyed thousands of employees across the insurance sector and LV was voted a 4* employer in the large category.
Allianz unveils transitioning at work policy
Exclusive: Allianz Holdings has launched a transitioning at work policy across its UK businesses, including Allianz, LV, Petplan and Home & Legacy.
Listed insurtech market cap surpasses $22bn; motor start-up Adiona plans to take on 'outdated' incumbents; Dale Partners gets Lloyd's green light; and Zurich unveils £750m MGA capacity deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Trust and the whiplash portal
A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.
Aviva and LV join Ebay green parts push; Davies buys Asta; Marshmallow becomes latest UK insurtech unicorn; and Covea backs new pet insurance alternative Animor
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Vast majority of public unaware of whiplash portal
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
Green parts: Driving sustainability into the supply chain
Motor insurers are increasingly looking to green parts in the drive towards sustainability.
Allianz to run work experience programme in 2022 after inaugural success
Allianz has confirmed that it will offer work experience placements to students aged 14 to 18 next year after the success of its first formal programme this summer.
Spotlight on digital claims: Where next for digital claims?
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
LV and Allianz saw £22m claims hit from floods and storms in July
The floods and storms across the UK last month cost Allianz and LV £15m and £7m respectively, Allianz CEO Jon Dye told Post.
Analysis: The importance of diversity and inclusion in claims
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers' needs.
Blog: Teething problems with the Official Injury Claim portal
Caroline Johnson, technical claims director at LV General Insurance, highlights 'teething problems' with whiplash reforms.
LV’s Michael Lawrence on the importance of investing in digital for the future
Michael Lawrence, distribution and underwriting director at LV Broker, looks at the lessons learned during the pandemic as brokers and insurers continued to serve customers and how firms will need to continue to test themselves and adapt in a hybrid…
WTW sells Irish arm to GRP; motor premiums hit five year low; Questgates acquires two firms and LV tops new customer experience report
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Intelligence: White labelling – are partnerships the way of the future?
White labelled insurance as sold by big brands is seeing lot of the action in terms of growth and innovation. But, is it because these are simply good products or is it all about the trust factor? Post investigates.
Allianz brings personal lines businesses together and streamlines senior management
Allianz has restructured its UK business, creating distinct personal lines and commercial lines divisions led by Steve Treloar and Simon McGinn respectively.
Boardroom video: Is the customer always right? – strengthening bonds and responding to policyholder needs post-lockdown
In this video sponsored by Salesforce and recorded as part of the Insurance Post Live Annual Conference 2021 an expert panel discuss:
Staysure acquires Rock, Esure joins forces with Minster Law, and Allianz invests in Heycar
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Swinton and Saga are Covid-19 consumer champions as service issues rise across sector
The Institute of Customer Services reports number of customers experiencing problems across insurance sector is on the rise.
The future of insurance fraud
While fraud practices have evolved over the years, in more recent times insurers have been able to better detect fraud and have seen significant savings.