Claims Club member: Wayne Calderbank
Wayne Calderbank is a business owner at Axa's claims data transformation programme.
Calderbank is a claims professional with 21 years' service at Axa Insurance.
He learned his trade handling motor claims for two years before spending a further eight years dealing with EL/PL injury claims.
Following his ‘induction' Calderbank spent five years managing the risks, planning and MI for Axa's casualty claims function. For the following six years, he worked as the technical manager and strategy manager for the same function developing their cost containment programme and fraud strategy amongst other challenges.
At the start of 2016, Calderbank moved to the claims transformation programme to look after the data stream. Data being the ‘buzz area' in insurance, Calderbank has been tasked with revolutionising the way in which claims data is collected, stored and consumed and to compliment the various other strands within the programme.
Calderbank says his main achieemnt of 2016 was building the foundations for a data transformation programme.
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