Sponsored
Motor Insurance World Live video presentation: The car is the star
Motor insurance companies have long focused on rating factors such as a driver’s age, occupation and where they live.
Coronavirus: Keeping the contact centre claims journey alive at home
A lot of the rules that dictate best practice in times of traditional weather surges also hold true now for the coronavirus pandemic, argues CET Property Assurance's Paul Wozencroft. Not least the need to utilise digital capabilities to connect everyone…
Roundtable: The rush to technology
The seemingly headlong rush by insurers to connect everything, pulling together fragmented legacy systems and IT architecture has left many of them struggling to find the right solutions. Post gathered a group of experts together to see how firms are…
Roundtable: Getting the board to ‘byte’
Interest and enthusiasm at board level for technology data-driven innovation has never been higher. At a Post interactive roundtable in association with Crowe, participants analysed how to generate tangible business benefits from a technical and…
Blog: Insurance fraud trends to look out for in 2020
Protecting customers online is becoming increasingly difficult. Brooke Snelling, senior manager at Iovation, a Trans Union company, highlights areas where insurers should be using tools to prevent fraud.
Roundtable: What’s next for the modernisation of Lloyd’s and the London market?
Against a background of the winding down of the Target Operating Model and the publication of the Future of Lloyd’s Blueprint, Post, in conjuction with WNS, invited industry experts to discuss the six suggested proposals to modernise the market. Post…
The new Senior Managers and Certificate Regime (SMCR) in General Insurance - Are You Ready?
Andrew Linnell, Business growth and strategy developments at RWA Compliance, asks if brokers are ready for the new regime?
Roundtable: Control your innovation destiny
Few disagree that the industry needs to innovate, but blue sky thinking is quickly clouded by conundrums around outsourcing, unwieldy legacy systems and the short-term need to turn a profit
Blog: Automotive technology must be managed to ensure it minimises risk on the road
By 2020, 40% of cars on the road will have some sort of advanced driver assistance systems installed, but Neil Atherton, sales and marketing director at Autoglass, asks if insurers are even aware if these systems are switched on and calibrated correctly…
Roundtable: A customer-centric approach to the digital future
On the back of research into the shape of the future delivery of personal lines, Post held a roundtable, in association with EXL, with experts to investigate how ready organisations are to meet customer expectations as demand for cover evolves in the…
Spotlight: Autonomous Vehicles: Is your cargo safe on board an autonomous vessel?
Autonomous vessels and sailing has certainly grabbed many of the shipping – and even day-to-day – headlines in recent times
Blog: The opportunity for legal expenses insurance in a post-reform world
The Civil Liability Act has created some unintended circumstances and Minster Law's CEO Shirley Woolham asks how legal expenses insurance can help in the post-reform world.
Spotlight: Autonomous Vehicles: Is automation the answer to insurers’ nightmares or a dream come true for thieves?
At every trucking fair and trade publication and in each promotional video the industry is demonstrating the advances in autonomous commercial vehicles
Roundtable: Getting over the back office blockade
Digitalisation remains the juggernaut that insurers cannot sidestep if they are to remain relevant. However, they risk falling behind more agile rivals if they fail to modernise their back offices: the beating heart of the business which might be in need…
Blog: Reimagining insurance by learning from API innovation in other financial services
Application programming interfaces are now key to unlocking new sources of value for financial institutions. So much so, Cytora CEO Richard Hartley argues even the most traditional firms can digitally transform if they get the right data infrastructure…
How to take advantage of digital innovation as an MGA
At a time when managing general agents are performing strongly, working hard to stay profitable and maintain growth, the question of how to make best use of the latest tools is more important than ever
Blog: Are MGAs best placed to build the future of underwriting?
Unencumbered by legacy technology, managing general agents are well placed to invent a better future for insurance. Cytora CEO Richard Hartley on why the likes of C-Quence and Convex are creating a radically different type of insurance company.
Blog: Claims and Fraud – Collaboration will end the zero-sum game
Will the Post Claims and Fraud Summit on 21 November serve as another arena for the claimant and defendant sectors to go another nine rounds of verbal fisticuffs? Michael Lynch, head of insurance partnerships at Minster Law, offers his views.
Diversity and Inclusion Q&A: EXL's Iulia Vernis
Diversity and inclusion is gathering pace in the insurance market, and Post editor Stephanie Denton sat down with Iulia Vernis, senior assistant vice-president for insurance for EXL, to find out how the market can do more.
Roundtable: Cyber - the next big opportunity in personal lines
Cyber has been long-touted as offering insurers and brokers a huge opportunity in commercial lines – from SMEs to corporates. But as individual consumers become ever more aware of their vulnerability to data breaches and cyber attacks, an equally large…
Top 30 Asia Insurers: A volatile year
2018 was a volatile year for Asian insurers with the majority of them posting declines in gross written premium or sluggish growth. Christie Lee, senior director of analytics for Asia-Pacific at AM Best, explains the challenges they are facing.
Blog: Are insurers effectively engaging with SMEs?
The SME market represents a major area of growth for insurers but Sara Costantini, managing director of Crif Decision Solutions, asks what providers are doing to capitalise on this opportunity?
Roundtable: Vulnerable customers: how does technology deliver fairer claims outcomes?
The FCA continues to be concerned about the problems faced by vulnerable customers. The regulator is expected to soon unveil a consultation to provide clarity on expectations of firms. Experienced claims handlers will play a key role in helping insurers…
Blog: Getting ready for the B-word
As the ins and outs of the UK leaving the European Union continue to be debated, James Roberts, business development director for insurance at Europcar Mobility Group UK, feels that - whatever the outcome - the pain for customers facing lengthy and…