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Blog: How digital can help the pet insurance sector reach its full potential
The average cost of a pet claim is on the rise with payouts often exceeding premiums. However, insurers need not cut margins to remain profitable, with Mark Colonnese of Aquarium Software, pointing to the smart deployment of digital technology as key to…
Blog: Treating customers fairly is a business imperative too
Personal lines is a competitive space but Mike Smart, business development director at BAE Systems Applied Intelligence, believes that the first movers to tackle dual pricing and look at business structure will be the winners in the long run.
Spotlight: Data - Ordering data in
Insurers continue to hang their success on the quality and use of data, with businesses continually reviewing how to gain a commercial advantage. Edward Murray looks at the benefits of using external data providers and why some peril risks have proven…
Spotlight: Data - Why are insurers ignoring data for escape of water claims?
Don’t blame the rain for the growing number of water-related claims in the UK, blame the plumbing
Blog: Shaping the future of urban mobility
There is no question that the UK is on the brink of big change in urban mobility and that it is set to transform the motor insurance landscape, says James Roberts, business development director for insurance at Europcar Mobility Group UK.
Claims Apprentice 2019: Episode 6 - The interviews
Team Discovery and Team Fortitudo are no more.
Blog: The discount rate review – calling King Solomon
The review of the discount rate will be fraught with moral, ethical and financial hazards. Minster Law's legal services director Rachel Di Clemente explains why those involved in the decision might be wishing for some of King Solomon's wisdom.
Claims Apprentice 2019: Episode 5 - Tech and Innovation
With Discovery taking a two-one advantage following the Talent Recruitment challenge, the apprentices now move onto their fourth and final task in their respective teams.
Blog: How insurers can maximise the value of data
Data is now in vogue for the insurance industry and Mike Smart, business development director at BAE Systems Applied Intelligence, explains why data scientists are going to be much sought out in the future.
Claims Apprentice 2019: Episode 4 - Talent Recruitment
With Team Discovery levelling the scores after the diversity and inclusion challenge last week, the apprentices now move onto their third task.
Roundtable: Escape of water - managing the rising indemnity spend
Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen,…
Special Report: Motor Insurance Research 2019: Expert View
With Adas on the rise, insurers need to better understand these technologies, including their impact on safety and claims, to derive the greatest benefits from them. National Windscreens managing director Jan Teo highlights how education can play a…
Blog: How ready is the motor insurance supply chain for the electric future?
Electric vehicle sales might be on the rise, but questions remain about how ready the insurance sector is for what has been described as “biggest technology advancement since the invention of the combustion engine”. Europcar Mobility Group UK’s James…
Claims Apprentice 2019: Episode 2 - The Debate
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
Claims Apprentice 2019: Episode 1 - Meet the teams
After 30 interviews involving rising insurance stars from up and down the country, the field has been whittled down to six candidates, all competing for the prize of becoming the 2019 Claims Apprentice.
Roundtable: Pet insurance: the state of the market in 2019
In February, Post held a roundtable, in association with Aquarium Software, to examine the state of the UK pet insurance market, touching on issues from consumer education and pricing, to how data and technology may revolutionise the market
Opinion: SMEs: Emerging risks - Tackling the challenges facing SMEs
SMEs may be concerned about keeping a competitive advantage – but it’s the evolving workforce challenges that can have the greatest impact on their success
Opinion: SMEs: Emerging risks - Cybersecurity for smaller businesses
In 2018, household names such as British Airways, Marriott Hotels and Facebook faced the potentially devastating consequences of large-scale data breaches. However, the threat may be bigger for SME’s, as smaller businesses lack the same resources to…
Blog: How can insurers adapt to the ever-changing automotive landscape?
One of the biggest challenges facing motor insurers is delivering a service that attracts and keeps customers, while keeping control of premiums argues James Roberts, business development director for insurance at Europcar Mobility Group UK.
Roundtable: Modernisation in the London market
Post, in association with WNS, held a roundtable with London market leaders, to discuss whether Lloyd’s modernisation is gaining momentum, and what the state of play is for the technology drive
Blog: Model behaviour for insurance risk prediction - destroying the myth of the magic funnel
In a highly competitive market, it is important that insurers maximise their data models to create more intelligible insights. Only then, argues Alan O’Loughlin of Lexis Nexis Risk Solutions, will they gain a strategic advantage over competitors
Roundtable: Building out from the back office
The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…
Research: Reconciliation and settlement systems
On the back of recent research by Post and Banking Circle – the financial utility – into the banking/payments infrastructure insurance companies use for reconciliation and settlement, Edward Murray sought to discover the most pressing pain points and how…
Blog: How can insurers keep up when the future is being created every day?
Insurers will inevitably retain insurance as their core offering. But must act more like venture capitalists and develop innovation cultures to succeed according to Geoff Knott, director, Ninety Consulting