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Telematics Roundtable: How can insurers realise the full potential of connected vehicle data?
Post, in association with Redtail Telematics and Ford, held a roundtable recently to discuss the potential benefits of connected car data and obstacles hindering uptake. Conducted under Chatham House rules, Valerie Hart presents a summation of the key…
Claims Apprentice 2022: Episode five - ESG/sustainable claims challenge part two
Having scripted and filmed the videos to promote their ESG/sustainable claims solutions - and polished the accompanying leaflets - Team Build and Team Unite get to find out who pocketed the most investment at the Insurance Post Claims Leaders Summit.
Blog: ESG to overtake CSR - is it time to parade our credentials in a better light?
ESG represents a terrific opportunity for the insurance ecosystem to showcase its credentials in a better way, and to build positive reputational gains, argues Rob Smale, non-executive director at E2E Total Loss Vehicle Management.
British Insurance Awards 2022: Personal Lines Broker of the Year - Park Home Assist Insurance Services
This specialist provider won over the judges with impressive care of its most vulnerable clients, its focus on human connection and standout retention rate.
Claims Apprentice 2022: Episode four - ESG/sustainable claims challenge part one
Having raced around London taking part in a marine insurance treasure hunt in the last episode, the final six claims apprentices are set for their biggest challenge yet for their third task.
Advertising feature: We’re building a new foundation for casualty claims
As merger creates largest casualty practice in the UK and Ireland, Clyde & Co sets out its vision.
Spotlight on periodical payment orders: The benefits of transferring PPO risks to a life insurer
Start-up life insurer AUL Assurance is targeting general insurers, offering them an opportunity to reduce their exposure to periodical payment order risks. What are the benefits of such transfers and why might the recent ASHE inflation figures make this…
Spotlight on periodical payment orders: How do insurers manage PPO risks?
Introduced in April 2005, periodical payment orders might not have grown in the volumes some expected, but still pose challenges for general insurers not least due to their similarity to longevity life risks. Post spoke to both insurers and other…
Webinar: How do insurers – from the hottest insurtechs to the enterprise players – level up?
Climate change. Inflation. demanding consumers. regulation. M&A activity. Insurance looks nothing like it did a decade – or even five years ago.
Webinar: How can insurance companies adjust to the ‘new norm’ to optimise their hybrid workforce - and avoid their own great resignation?
Most insurance businesses have effectively been operating in a hybrid manner since Covid-19 restrictions required most employees to work from home.
Spotlight on Digital - Mixed views on digital transformation impact on customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity and future competitiveness, but a misalignment in strategic goals between boardroom and business is slowing progress, says Rosie Beasley, global senior industry marketing…
Spotlight on Digital: Insurance claims - The path to digitisation
A Post and SS&C Blue Prism survey found that 86.8% of insurer respondents believe that digitising all or part of the claims journey is the best way to improve the customer experience. Padraig Floyd explores how much progress is being made to achieve this…
Claims Apprentice 2022: Episode three – Marine insurance treasure hunt
After the claims handling task in episode two, Teams Build and Unite regroup and, following a short rest, are ready for the next challenge.
Claims Apprentice 2022: Episode two – Claims handling challenge
Now that our final six contestants have been put into teams and decided upon names, it is time for the apprentices to tackle their first task.
Claims Apprentice 2022: Episode one - Meet the six finalists
After a year wait Claims Apprentice is back and the field has been whittled down to six candidates, all competing for the prize of becoming the 2022 champion.
Meet the 2022 Claims Apprentice contestants
Ahead of the new series of Claims Apprentice, which goes live on Wednesday 15 June at noon, we introduce you to the final six contestants who will be featured in the Kennedys' sponsored show.
Spotlight: Cyber - SME cyber – Size does not matter in cyber attacks
A serious misconception that cyber-criminals only target large organisations means that SMEs have been slower to adopt cyber insurance than large corporates. However, the surge in attacks on SMEs over the past two years is changing this view. Valerie…
Spotlight: Cyber - Small businesses need cyber insurance now more than ever
There’s a growing market need for cyber insurance for small and midsize businesses, but too few insurance providers offer policies — and that should change.
Spotlight: Cyber - Personal cyber – no longer just a HNW thing
The huge rise in cyber-crime and its financial impact have led to growing interest in personal cyber cover. And, in a post-Covid world with remote working, online payments, and exponential growth in interconnected devices, we are more exposed than ever…
Spotlight: Surety Bonds - Surety guarantee, bank guarantee, or letters of credit – which should I use?
Supply chain problems. Labour shortages. Inflation. The war in Ukraine. All of these have created more economic uncertainty than anyone could have predicted. The result - as David Chandler writes - is more governmental entities and private companies are…
Spotlight: Surety Bonds - The importance of bonds and guarantees and their effect on the UK construction market
Uncertainty is difficult to navigate for many companies and, in the face of several ongoing and escalating challenges, Edward Murray finds the construction sector is leaning more on the use of surety bonds to create certainty in turbulent times.
Q&A: Vincent Belloc, PayPal UK
Insurance Post recently spoke with Vincent Belloc, PayPal UK’s vice-president, about the firm’s entry into the insurance market. Izabela Chmielewska discovers more about the PayPal proposition, its perspective on omnichannel experiences, and how payments…
Advertising feature: Internet Explorer 11 retirement – what does it mean for you?
Internet Explorer 11 (IE11) is the last man standing in Microsoft’s line of IE browsers. Originally, Microsoft had planned to retire IE11 in 2025 but, last year, the firm announced the date had been brought forward to 2022 - 15 June, to be precise, which…
Motor Mouth Podcast: Data advancements and customer experience
Welcome to the latest episode of the Motor Mouth podcast, as we count down to the Insurance Post event Motor and Mobility on the 15 June at Mercedes Benz World.