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Interview: Simon Walker, 1st Central

It’s been 10 years since motor broker 1st Central launched in the UK, with policies sold exclusively over the phone or the internet. Simon Walker, who became CEO of parent company First Central Group in January, expects online giants like Amazon or…

Blog: Why brokers remain relevant

Ahead of the Biba conference, Adrian Ewington, underwriting and markets director at Home & Legacy, explains why brokers remain relevant, especially in the high-net-worth market.

Blog: Brand strategies that build customer trust

Thomas Cowper Johnson, a director at Davies Group company Service Tick, examines how firms with no insurance credentials have managed to build and maintain a relationship of trust with their policyholders.

Blog: Digitise your underwriting, not just your quotes

Insurers have been digitising their application process but not so much their underwriting operations, writes Selim Cavanagh, insurance vice-president at Lexis Nexis Risk Solutions, warning they might be missing on some efficiency gains.

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