Claims inflation
Green shoots, but claims managers predict inflation to continue into 2025
Senior claims managers are seeing property claims inflation ease, but expect it to remain high for the foreseeable future; with suppliers turning their backs on insurance work being cited as a factor.
Home insurance premiums continue climb as motor dips
Pearson Ham’s latest Premium Price Index has revealed that home insurance prices continued to increase in May, while motor decreased slightly.
Labour repeats call for premium investigations
Shadow transport secretary Louise Haigh has promised to call on the Financial Conduct Authority and Competition and Markets Authority to investigate the cost of motor insurance.
FCA warns insurers against subletting regulatory responsibilities
The Financial Conduct Authority’s head of department for insurance market interventions, Caroline Gardner, has revealed the regulator’s concerns about providers keeping an eye on their claims handling partners.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
What is going on with electric vehicle insurance?
Post Podcast: What pushed up the price of electric vehicle insurance plus the steps providers are taking to ensure premiums are affordable is the topic of the latest Insurance Post Podcast.
One in 10 claim images flagged for potential fraud
One in 10 images from claims have been flagged for fraud concerns, according to Kaye Sydenham, Verisk’s anti-fraud product manager.
Big Interview: Geoff Carter, Sabre
Geoff Carter, CEO of Sabre Insurance, sits down with Tom Luckham to discuss Sabre’s 2023 results, why there’s no such thing as an uninsurable car, and how the insurer plans to do even better in 2024.
Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
Allianz research does little to assuage underinsurance fears
Fewer than one in five small business owners have increased their sums insureds despite widespread concern over inflation, research by Allianz Commercial has found.
Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.
Big Interview: Tara Foley, Axa
Tara Foley, CEO of Axa UK & Ireland, outlines how the business can now do intraday pricing, shares the provider’s growth plans, and reveals how artificial intelligence is changing ways of working at the insurer.
Could the FCA follow the Australian regulator’s claims lead?
After Australia’s financial regulator sent a letter to the country’s general insurance firms asking for improvement in claim handling practices, Vitesse’s CEO Philip McGriskin asks could the Financial Conduct Authority take a similar approach.
Motor premiums stabilise but cost to insurers mount
The Association of British Insurers’ motor insurance tracker has revealed that premiums increased by just 1% in the first quarter of 2024.
Irish guidelines for assessing damages to push up premiums
Aine Tyrrell, partner at law firm DAC Beachcroft, explains why fresh guidelines for the assessment of damages in Northern Ireland could add to the costs faced by insurers and contribute further inflationary pressure to premiums for liability and motor…
How insurers should navigate supply chain disruption
With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.
DLG or Esure – which Peter Wood baby is most likely to bounce back?
Content Director’s View: Direct Line Group and Esure are looking to put recent troubles behind them after less than stellar performances in 2023. With both claiming solid foundations on which to now prosper, Jonathan Swift reflects on the chances either…
Big Interview: Matthew Crummack, Domestic & General
Matthew Crummack, CEO of Domestic & General, reveals how he hopes to create an Uber-like experience for customers, shares his talks with insurtechs and why provider's should stop talking about "digital transformation."
Q&A: Waseem Malik, Aviva
Aviva’s chief claims officer Waseem Malik spoke to Insurance Post about the evolution of claims roles, the progress of Aviva's digital transformation, and emerging trends in fraud.
RSA’s UK specialty book expected to surpass £1bn by 2030
RSA’s managing director for UK specialty lines, Steve Watson, expects the size of the business he heads to double by the end of the decade primarily through building out new capabilities.
JCG uplift of 22% could mean small track claims limit is increased
The incoming uplift for personal injury claims recommended in the Judicial College Guidelines might need to see an upheaval in limits applied to the Official Injury Claims portal.