Comparison sites
High Street Brokers: Word on the street
While many had expected the increase in alternative methods of buying insurance to signal the demise of high-street brokers, they are still going strong. What are they doing right?
Expert Analysis: Autumn watch
IGO4’s aggregator analysis reveals that while demand for motor quotes remains high, home insurance has stalled at a disappointing level.
Money Supermarket slams rivals’ use of wide ‘most favoured nation’ clauses
Comparison site tells Competition Commission wide MFNs are ‘anti-competitive’.
Editor's comment: Falling out of favour
Insurers received a surprise this week when some of the market’s aggregators agreed with them over an issue that has been gnawing away at them for some time, most favoured nation clauses.
SME: On board the enterprise
The SME space is a key battleground for the future of the industry. But if SMEs can do business direct online, where does that leave brokers? By Mark Sands
Non-standard risks: Playing it safe
With increasingly cautious insurers regularly redefining what should be classed as non‑standard risks, is expertise available to deal with the challenges they present?
Europe: Aggregation domination
Research suggests that the use of aggregators in Europe is growing but can the continent replicate the price comparison success seen in the UK? Mark Sands investigates.
Household: On shaky ground
With cracks beginning to show in the profitability of the household insurance market, is the sector set to crumble or are its foundations solid enough to see it through?
Affinity news: Rich customer data can be used to benefit products
The differences in customer service and customer loyalty between those who come via price comparison sites and those that come direct were highlighted in a presentation by Arthur J Gallagher managing director of partnerships Alan Sanderson.
Ancile founder launches Medical Travel Compared
The man behind travel insurer Ancile have launched a new price comparison site on travel cover for people with pre-existing conditions.
Property Claims 2013: Property profitability under threat, says LV boss O’Roarke
Comparison sites and building practices pose problems
In Series: Technology: The great app race
While apps were all the rage until recently, insurers are now discovering the value of optimised mobile sites.
Aviva resurrects General Accident brand for motor market
Aviva is targeting parents seeking to purchase their children's car insurance with its new motor proposition after resurrecting its General Accident brand.
Aviva relaunches General Accident brand
Aviva is introducing a new car insurance brand for internet shoppers following the success achieved by its Quote Me Happy offering.
View from the Top: Desperate measures
Brokers are engaging in some unwise practices as they struggle to cope in the difficult climate, says Dave Smith.
Expert Analysis: Making changes
Price comparison sites are making changes to the way they operate, embracing telematics and moving into new product lines.
View from the Top: Satisfaction not guaranteed
Net Promoter Score is a widely used measure for assessing your brand through the eyes of your customers, providing an insight into whether a customer is likely to recommend or discredit your company and its services.
Marketing and advertising: Small screen, big rewards?
Television advertising has become a major marketing tool for many in the industry, but how do firms get it right, and can those with smaller budgets compete?
Aggregators hit as SSP suspends service
Software provider SSP temporarily suspended its service yesterday on Money Supermarket, Go Compare, Confused, Compare the Market and Google Compare.
BGL relaunches French comparison site with ferrets
The BGL Group has revealed the new identity of its price comparison business in France as Lesfurets.com or 'The ferrets'.
Expert analysis: Aggregator assessment
A continuing drop in motor premiums and a rise in instalment charges are just two trends identified by the latest market analysis.
Ex-Capita boss joins price comparison site
The former chief executive of Capita Insurance Services and Minster Law, Matthew Briggs, has joined legal price comparison website Wigster.
Post Top 100 UK Insurers Supplement: Brand analysis - Survival of the fittest
Belt-tightening, regulation and rising costs have proved a challenging triumvirate for the industry. But, while some insurance brands have faltered, others have prospered.
Comparison sites bullish as Google launches car insurance aggregator
Price comparison sites have played down the threat presented by Google after the search company launched a car insurance aggregator, following its acquisition of Beat That Quote in March last year.