Fraud
180 years of Post: Lloyd’s - Two decades of trauma
As Post celebrates 180 years, David Worsfold takes a look at the years of scandal, losses and court cases that hit the Lloyd’s of London market from the mid-1970s onwards and ask what today's insurers can learn from them.
Insurers must improve internal fraud team collaboration to join the dots, conference hears
Internal collaboration among fraud teams is important when fighting fraud, experts said at Post's Claims and Fraud summit.
BI test case: Warnings verdict and media confusion could enable fraudsters
The confusion created by the High Court’s decision in the Financial Conduct Authority's business interruption test case, with both parties claiming victory, could act as an enabler for fraudsters, according to experts speaking at Post’s Claims and Fraud…
Claims industry pivoted well to remote working but needs to prepare for a hybrid future, say experts
The claims industry has met the challenge of delivering for customers during the Covid-19 pandemic and should be preparing to take the best of what has been learned into a new normal of a hybrid remote-office work environment, according to specialists at…
Gap insurance fraud uptick predicted as recession kicks in
Financial pressures caused by Covid-19 could lead to an increase in guaranteed asset protection insurance fraud, with some insurers already seeing worrying signs, experts have cautioned.
Claims and Fraud Summit 2020: Hear from AA, Allianz, Aviva, Ecclesiastical, Hiscox, Markel, Munich Re, NFU Mutual, QBE, RSA and Zurich
The annual Insurance Post Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – so be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.
Trade Voice: Biba’s Steve White on walking the reputational tightrope
British Insurance Brokers' Association CEO Steve White reflects on the reputational tightrope the insurance sector has found itself atop and the need to assuage consumers' mistrust.
Blog: SME insurance – what comes next?
Many SME insurers are looking to the future and considering how they can best support their customers in the ongoing pandemic environment and beyond. Sara Costantini managing director at Crif Decision Solutions, looks at why insurers need to re-engage…
Brightside to put MGA Kitsune into run-off
Brightside has decided to put car and van managing general agent Kitsune into run-off less than two years after it was launched, CEO Brendan McCafferty has revealed.
Lockton denies fraud as Axa hit with legal action
Broker Lockton has denied acting fraudulently regarding a property developer’s claim, as fresh legal action was brought against insurer Axa.
Analysis: An insurance fraud epidemic?
The predicted coronavirus-related economic hit is being compared to the 2008 recession, with financial pressure a driver of insurance fraud.
Blog: Fine art and specie fraud under Covid-19
Being alive to fraud is one of the cornerstones of investigating insurance claims and this is no different when it involves fine art and specie, writes Criterion fine art and specie claims specialist Sean Ball.
Infectious disease climbs and terrorism falls among concerns of global business leaders
Infectious disease is now the second main concern for business executives globally, jumping 28 places from its ranking in 2019 in the wake of the Covid-19 pandemic, according to the World Economic Forum’s interactive map on Regional Risks for Doing…
Insurance Post Claims & Fraud Awards 2020: winners revealed
Today is the day we can finally reveal the winners of the Insurance Post Claims and Fraud Awards 2020.
RSA’s Adele Sumner on the evolving challenge of fraud during the pandemic
Adele Sumner, head of counter fraud strategy and financial crime at RSA, details how fraudsters have been diversifying their techniques during the coronavirus pandemic and the steps insurers can take to fight the scams.
Whatever Google is doing on scams it is not working, says FCA chair
Charles Randell, chair of the Financial Conduct Authority has criticised Google and other social media and technology firms over the continuing proliferation of scams.
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Lockton accused of forging Axa documents in High Court fraud case
Property investor Aubrey Weis has accused Lockton of forging Axa documents and altering an insurance certificate issued to his company Combined Property Control in a filing at the High Court of Justice in London.
Future Focus 2030: The future of property
As part of a monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue through a 2030 lens. In the latest instalment, Jonathan Swift looks at how in 10 years new technologies from…
Blog: What will the new normal look like in insurance?
Across the business landscape, talk of how to adjust to the ‘next’, or ‘new’, normal has become the only game in town. Laura Drabik, chief evangelist at Guidewire Software, argues while many are tired of these instant clichés, the fact is that we are all…
Trade Voice: Mass chair Paul Nicholls on delivering for claimants during Covid-19 and beyond
Paul Nicholls, chair of the Motor Accident Solicitors Society, addresses the insurance and legal industries’ responses to Covid-19 but warns the pandemic has delayed progress on the numerous issues that need to be tackled ahead of the implementation of…
Concerns grow over fraud and arson increase due to Covid-19 lockdown
Financial hardship caused by UK-wide lockdown is contributing to increase in fraud and arson, warn loss adjusters.
Blog: The rise in escape of water claims
Escape of water claims across the insurance sector often form the highest proportion of all claims notified and the number and cost of those claims continue to rise. John O’Shea, partner and head of property damage and recovery at BLM, and Paul Redington…
FCA register hit by further cloning attempt
The Financial Conduct Authority has warned of a second fake website purporting to be its financial services register in the space of two months.