Post blog
Blog: ILWs for cyber
Industry loss warranties could play a bigger role in cyber as it becomes a long-tail risk, explains Tom Johansmeyer, assistant vice-president at Verisk Insurance Solutions
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Blog: Barriers to disruption and how to hurdle them
Legacy systems and industry culture are preventing incumbents insurers from innovating, writes Jane Disney, financial services industry value engineer at SAP, urging the sector to rethink itself as support services.
Blog: Why incumbent insurers must buy out insurtech start-ups
Instead of just driving efficiencies, some start-ups now have the ambition to become full-stack insurers, warns Paul Cuatrecasas, CEO of investment bank Aquaa Partners, urging incumbents to buy out these potential competitors.
Blog: Don't turn your back on fraud-busting tech
Fraudsters never rest and Lior Koskas, managing director of Digilog UK, urges the industry to remain open to sharing in the latest risk identification tools and continually review procedures for fraud.
Blog: Claims handlers vs robots
Steve Grieve, chief information officer at Claims Consortium Group, explores whether machines really can take over from humans in a claims environment.
Blog: Retaining and empowering staff with technology
Where news is dominated by the concept of data enrichment and there is talk of a ‘technical revolution’ we find ourselves in the middle of a steadfast digital age.
Hong Kong digital roundtable: five thoughts
In May Insurance Post held a roundtable with senior digital leaders from brokers, insurers, reinsurers and start-ups in Hong Kong in association with global interconnection platform and colocation provider Equinix.
Claims Club Blog: Service, travellers, and the new British export
BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.
Blog: How to destroy data securely
As an insurance company, it is absolutely essential to take extra care when destroying documents or materials containing any sort of personal or financial information.
Blog: The apprenticeship levy might not be as bad as you think
After two years of waiting – and wondering – the apprenticeship levy is upon us. And so, for those of you with an annual paybill of over £3m, you’ll now be paying 0.5% of that to HMRC.
Despite the rhetoric, sexism is alive and well in the insurance industry
Working in the insurance industry, you hear a lot of talk about diversifying the workforce and attracting young people to the market.
Blog: Being prepared for a ransomware attack
Imagine this scenario: Your employees walk into the office on a Monday morning, turn on their computers and a message appears demanding payment to access company systems and data.
Blog: Using a rainbow to lead across generations
Diversity and inclusion has been a hot topic in the insurance industry for a fair few years, but it took the Insurance Industry Charitable Foundations's conference for me to realise the true breadth of diversity and how it could drive the unlocking of…
Blog: Time and money for charity
On 26 January 2017, the Insurance Industry Charitable Foundation hosted its first event of the year, a conference on ‘leading across generations', which helped raise an estimated £20,000 for future grants to UK charities.
Blog: Insurers could regret whiplash reforms
In the end, the whiplash reform moved remarkably quickly. After 12 months of deliberating, we only had six weeks of consultation, followed by seven weeks of considering what to do. The tangible result was the compiling of seven hurriedly drafted clauses…
This week in Post: bags of losses
This week has been a tumultous one for me and the insurance market alike.
Blog: Demonstrating value for money
I was intrigued to read the introductory comments made in the Financial Conduct Authority publication in late January about the results of its pilot study into general insurance value measures for a subset of general insurance products.
Blog: Is your data breach response plan good enough?
Many savvy organisations are investing time and thought into data breach response plans.
Six insurtech start-ups to watch in 2017
To celebrate the return of the Post Digital Insurance Collective, I thought I would take another of my periodic looks at some of the newer start-ups in the insurtech space with some connection to the UK.
Blog: How brokers should pitch a new scheme to an insurer
To be pitch perfect, a broker needs to detail the new scheme they want the insurer to invest in.
Blog: Brexit could have heavy impact on construction
Seven months on from the UK's decision to leave the European Union, uncertainty and speculation about the implications continue to face UK businesses.
Blog: Pop goes the bad rep - How Lemonade and AI are putting the fizz in insurance claims
In the first weeks of 2017 two stories have really caught the imagination of the insurance claims community.
Blog: What the SSP outage teaches brokers
Outsourcing to third-party applications can help streamline operations and cut costs; there are practical steps brokers can - and should - take to reduce the impact of a potential outage.