SME
State of the Nation: Lloyd's and the London Market: The march of Globalisation
For Post’s third research project of 2016, Michèle Bacchus asks Lloyd’s and London Market players for their views on globalisation, diversity and the future of the market.
Jelf's Phil Barton on why insurers must embrace diversity to thrive
The insurance industry has reached a critical moment: either we evolve and innovate to keep up with the pace of technological and social change, or we risk losing our relevance to clients.
Zurich relaunches SME platform following negative feeback
Zurich has carried out a major refresh on its SME insurance platform Ztrade, in response to negative broker feedback following the platform’s original launch.
Hiscox's Ross Dingwall on the value of relationships
Ross Dingwall, managing director of the Broker Channel for Hiscox UK and Ireland explains why, in a digital world, relationships still count
Blog: So what will Brexit mean for insurance claims staff?
Following the UK electorate’s vote to leave the European Union, there has been a lot of crystal ball gazing as to what it might mean for the insurance industry.
Evolution's Paul Upton on making human intervention as smart as possible
Paul Upton, CEO of Evolution Underwriting, asks if man and machine can ever work in perfect harmony
Allianz tackles underinsured SMEs with new data initiative
Allianz has introduced a new data initiative which aims to reduce the number of uninsured SMEs.
Floods six months on: as claims are settled, how resilient are repairs?
The Association of British Insurers says 90% of December's floods are settled and it supports the introduction of flood measures in building regulations
Interview: Mark Weil, Marsh
Mark Weil, Marsh UK and Ireland CEO, talks to Stephanie Denton about his busy tenure, integrating acquisitions and what comes next
Trade Voice: CILA's Malcolm Hyde on Christmas and New Year with Desmond, Eva and Frank
For some, Christmas and New Year can be a stressful time. Add storms Desmond, Eva and Frank into the mix and the festivities become a seemingly endless time of misery.
ABI warns of changes to broker commission
It is “only a matter of time” before regulators start to make broker commission more transparent, the Association of British Insurers warned today.
Hundreds of SMEs take insurance complaints to financial ombudsman
More than 850 small business complaints around insurance were received by the Financial Ombudsman Service, with 219 of those about commercial property insurance, according to its 2015/16 review.
Chubb reveals new proposal for European brokers in SME space
Brokers can access a quicker service for SME clients through Chubb’s new easy solutions offering, with quotes issued within 24 to 48 hours following a request.
ABI calls for cyber attack database
Insurers should have access to a national database of recorded cyber attacks in order to better provide cover, according to the Association of British Insurers.
#BibaFever 2016 - Inga Beale on SME
Lloyd's CEO on the challenges brokers face, the importance of SMEs to the market and the EU referendum.
Biba 2016: UK SME business remains key for Lloyd’s, says Inga Beale
Lloyd’s CEO Inga Beale, pictured, has told Post SMEs remain an important part of the market’s plans.
Research – InsuraInsight: Thinking small
SMEs are often described as the life blood of the UK economy. But what do these business owners and their insurance providers really think about the products and services they receive and offer? And how do both think these could be improved?
Blog: Why claims should define our industry
Claims are often described as a shop window but the reality is not always a sparkling experience. What should insurers do to improve claims performance?
Digital start-ups: Ready to launch
With a new start-up being founded every minute in the UK, the insurance industry has to meet the needs of this new breed of client.
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
Chubb signs insurance distribution agreement with major Chinese retailer
Global insurer Chubb has signed an undisclosed long term distribution deal with Chinese retailer Suning.
Simply Business sold by Anacap to ERS-owner Aquiline
Private equity firm Anacap has sold SME broker Simply Business to Aquiline Capital Partners, generating a return of 4.5-times its original investment in 2013.
Blog: How well did the industry really handle commercial customers during the winter floods?
With Flood Re finally launching today (4 April) after securing regulatory approval - in blockbuster movie style with moments to spare - attention will once again turn to the commercial policyholders who are, for now, excluded.
SMEs: All things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?