Claims Club
Ant Gould to join the CII
Post group editor-in-chief Ant Gould will be joining the Chartered Insurance Institute as director of faculties effective from 21 March.
Law Society must tackle asbestos 'dabblers'
The Law Society needs to get a grip on claimant "dabblers" who are obstructing the speedy payment of mesothelioma claims and ramping up costs for insurers, according to Michelle Penn, partner at Berrymans Lace Mawer.
Claims Club news: Third parties need longer-term commitments
The ability to form long-term relationships with third-party providers is important when procuring claims services, Iain Sinclair, Aviva's supply chain manager, told delegates.
Claims Club news: Claimant community blamed for shelving of meso protocol
The insurer and defendant legal community has lost its battle to get a specific pre-action protocol introduced for mesothelioma claims — largely due to the self- interest of claimant solicitors and the unions.
Claims Club news: Insurers moving away from one-stop-shops
Claims procurement strategies have evolved beyond pure price and one-stop-shops.
Claims Club news: Under-25s are ill-informed
One in 20 drivers under the age of 25 does not know it is illegal to drive without insurance. That was one of the shock findings of a recent Which? survey shared by its insurance expert Dan Moore at the Claims Club last week.
The best and worst aspects of your claims career to date?
The best: "The constant challenges and problems we have to solve through managing risks."
Claims roundtable - Rising stars: Cream of the crop
Every year, Post's Claims Club identifies and rewards rising stars — who together represent the future of the claims profession. Ant Gould met up with some of this year's finalists to garner their views on the state of the claims nation.
The Claims Awards 2011
The Claims Club has been championing and supporting the UK general insurance claims sector since 2003 and as part of its ongoing mission it will be rewarding those that have made a difference in the last year at next year’s Claims Awards.
Allianz reaps benefits of MoJ's electronic claims portal
Allianz has made significant savings in the five months since the Ministry of Justice's electronic portal for road traffic accident claims was set up.
Claims Event news: Too late to join Iphone app stampede claims Swiftcover
Insurers that have not already created an app for Iphones should look to build a mobile site instead.
Claims Event news: Icelandic volcano highlights industry's shortcomings on media handling
The insurance industry must take firmer steps to generate positive press around its handling of crises that generate high volumes of claims, according to a media consultant.
Claims Event news: Ever-changing tide of regulation could leave some firms exposed
"They say it is only when the tide goes out that you know who has been swimming without their trunks on", said Ant Gould, chairman of the Claims Club, as he welcomed more than 200 movers and shakers from the claims industry.
Claims Event news: Majority wants MoJ RTA portal limit extended to £25 000
Some 60% of delegates at the Claims Event said they would welcome a move to incorporate claims for up to £25 000 in the Ministry of Justice's low value road traffic accident portal.
Claims Event news: Premium increases not claims farming solution
Claims farming is a demonstration of "greed" and pricing is not the solution for insurers looking to tackle it.
Claims Event news: Airmic aligns itself with ABI to support Jackson review
The Association of Insurance and Risk Managers has emphasised it is "fully supportive" of Lord Justice Jackson's review of civil litigation costs.
Claims Event news: ABI's Starling claims judiciary is 'on-side' with Jackson review
Liability claims managers have every reason to feel "optimistic", according to the Association of British Insurers' director of general insurance and health Nick Starling.
Claims Event news: Lawyer suggests referral fees will survive coalition review
Referral fees are here to stay according to a prominent lawyer, who warned the insurance industry it is just going to have to 'deal with them'.
Third-party fraud outside review scope
Law commissioner David Hertzell conceded the current ability for fraudulent third parties to only lose the dishonest part of their claim — rather than having to forfeit the whole — is "quite generous", but stressed this issue lies outside the scope of…
Mediation myth debunked by settlement successes
New figures prove that personal injury cases — often cited as the exception to the rule — can be successfully mediated. Statistics from specialist not-for-profit organisation Trust Mediation reveal that, out of 33 PI cases handled between January and…
New members strengthen advisory council
The prospect of problematic personal injury cases being resolved by mediation has been bolstered by the backing of two industry heavyweights. Representatives from insurer Aviva and personal injury solicitors Thompsons are among the latest to join Trust…
Government set to give go-ahead to draft law reform bill
The government appears to have given the 'green light' to the draft bill on consumer insurance law reform, according to law commissioner David Hertzell. This could take effect as early as next year, he said, which is "two years ahead of when we would…
Industry called on to agree fraud benchmark
Assessing fraud exposure against competitors is the benchmarking 'holy grail' for insurers but, as yet, no common means for comparison has been found.
Staff productivity benchmarking needs close examination
External benchmarking of staff productivity can help claims managers persuade chief executives to recruit more staff — as well as resist calls for staff cuts.